Driving a rental car offers comfort and freedom, but unexpected accidents can happen. In such cases, staying calm and following the right steps is essential for your safety and for ensuring that the insurance process proceeds smoothly. If you have an accident with a car rented from RepeatCar, follow the steps below carefully.
After the accident, make sure you and others around you are safe. If anyone is injured, call the emergency services immediately. Turn on your hazard lights and warn others to prevent further danger.
Do not move the car immediately after the accident. Take clear photos of the accident scene, license plates, surroundings, and damaged areas. These photos are important evidence for both insurance and official reports.
If the car can move and does not block traffic, take the necessary photos first and then move it to a safe area. Always prioritize safety and avoid obstructing the road.
If the accident is single-vehicle, involves disagreement, injury, or multiple cars, call the police or gendarmerie. They will issue the official accident report. Do not attempt to handle such cases on your own.
In minor accidents with mutual agreement, fill out a signed accident report including details of the event, license plates, driver information, and signatures. This document is valid for insurance purposes.
In multi-vehicle accidents, take photos or copies of the other driver’s license, registration, and insurance policy. Ensure all information is clear and valid.
After gathering all necessary documents and photos, contact RepeatCar customer service immediately. Our representatives will guide you through the insurance process and vehicle handling steps.
Before returning the car, inform the RepeatCar team. They will inspect the vehicle, record any damages, and finalize the process safely.
At RepeatCar, your safety is our top priority. Staying calm and following these steps ensures a fast and hassle-free process in the event of an accident or damage.
